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Help Center

Question? Answer. Select a topic to start.

Using the App

How do I download the AdventureHunt.Co App?

How do I create my team?

How do I accept an invite?

Someone else registered for me, how do I log-in?

I registered for multiple Hunts and for multiple people, how do I 'Check-In'?

How and when do I pair with my teammate(s)?

How do I login to the app? What is my registration number?

How do I edit my team's name?

How can I change which Instagram account I'd like you to verify?

How long does verification take?

How can I change my name within the App?

How many stops are there on the Treasure Map Route?

How does the Treasure Map Route work?

What if I get stumped on a clue?

Where can I report a bug?

Treasure Hunt: Day of

Where do we meet / start?

Suggested starting points?

What will I need on Hunt Day?

How do I post a story to Instagram?

Where do Treasure Hunts end?

Where will a Treasure Hunt take place?

What are the adventures we have to do?

Does it cost extra? Do the adventures cost money? If so, who pays for them?

How does the Adventure List work?

How do you suggest we complete the Adventure List?

Do both teammates need to complete the Adventure List?

Do both teammates need to post the Adventure List activities to Instagram?

Is it possible to finish without spending money on in-app purchases?

What if there are multiple teams digging for the treasure?

Can we bring a photographer to help?

Is 4 teammates ok? Or is better with 2?

What should I wear?

Treasure Hunts

What is the difference between Treasure Hunts and Discover Hunts?

How long does it take?

Do my teammate and I need to register separately?

Do my teammates need to register at the same time as me?

How many winning teams will receive the treasure?

Are there runner-up prizes? If so, what are they?

When is the last day to register?

Where do Treasure Hunts end?

Do I need an Instagram account to participate?

My teammate bailed, how can I get another teammate?

Registration

What is the refund policy?

What are my options if I can no longer participate?

Am I healthy enough to participate?

How can I change my email address?

How can I change my shipping address?

Discover Hunts

What is the difference between Treasure Hunts and Discover Hunts?

Is there any swag included with registration for Discover Hunts?

How long does it take?

When is the last day to register?

Where do I start/ end?

Panama Vacation

Who pays for my food while in Panama?

Where can I eat while in Panama?

Who gets to go to Panama?

What is the Panama Finishers Raffle?

Airfare

Who gets free airfare?

Corporate Hunts

Are Corporate Hunts tailored to my company?

Can my company receive a discount on an Discover Hunt in our area?

What are the benefits of Corporate Hunts?

How do I get started?

Get Involved

How can I become a Sponsor?

I want to propose to my significant other during a Treasure Hunt, can you do something special for me?

Adventure Store

What is your Return/ Exchange Policy?

My order shows it is being returned to sender, what now?

How long do I have to submit a claim for a return/exchange?

What happens if an apparel package isn't delivered, but the tracking states that it did?

What if my apparel order is lost in the mail?

What if I gave you the wrong shipping address?

What if an apparel product is damaged in the mail?